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SEO (SEARCH ENGINE OPTIMIZATION)ARTICLES
Microsoft
Internet Explorer is
Stealing Your 404 Error Traffic
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Did
you know......
Microsoft's
IE Browser is stealing your
404 traffic!
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Surprised? ...you shouldn't
be. Slowly but surely the hidden
agenda behind Microsoft's IE
browser is being revealed --
to funnel as much OPT into
the clutches of Microsoft's Network
(MSN) as possible.
What's OPT? ...Other
People's Traffic,
of course. True to form, the latest
IE browser is configured
to skim away your average site's
404 traffic.
In case you're wondering, 404
traffic occurs whenever...
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your site visitor misspells
a URL, or
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follows a broken link
to your site, or
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comes looking for a page
that's been moved, deleted
or replaced.
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...and whenever any of these
happen the browser hijacks the
visitor away in hopes they'll
click a link that takes them
to Microsoft's page.
It happens in all
Microsoft IE browsers
Version 5.0 or better --
which, of course, is what 70-80%
of all Internet users are using!
Here's how they do it...
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Unless your site's 404 error
page is configured just right,
the Microsoft IE browser delivers
it's own 404 error page complete
with a Search link
that goes to Microsoft's MSN Search
- does the page below look familiar?
Thoughtful? ...we think NOT!
Here's what should be happening
with your 404 traffic
Your site visitor is supposed
to see your 404 Page with
a choice of your links. Smart
sites redirect their 404 traffic
to the home page or site map. Another
smart strategy is to offer an on-site
search option. I'm sure you'll agree,
all of these are better choices
when compared to giving MSN a shot
at your visitors on your dime!
These days, some web hosting
companies are taking full advantage
of "lost" 404 traffic -- perhaps
even your 404 traffic
-- by creating 404 error pages that
also include ads for their own
products and services.
In the adult industry 404 traffic
has been sold at a premium since
the beginning of Internet-time.
Just for fun try doing a search
for 404 traffic. What you'll
find is several companies offering
to buy and sell 404
traffic as shown in the example
below...
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Here's what you should
be doing...
At the very least you should
customize your own 404 error pages.
The following two links will open
new browser windows showing you
how a couple of very well known
companies have solved the 404
problem by customizing their own
pages...
Earthlink -- http://www.earthlink.com/404
- This one shows how 404's can
be used to include advertising.
Notice how they've put a search
engine on the page in the upper
right corner. As expected, they've
set their own site as the default
search category.
AltaVista -- http://www.altavista.com/404.
In addition to advertising,
this 404 page also shows how
a visitor can be redirected
to a more appropriate page via
a time delay. After two minutes
you're whisked away to the site's
main page.
It's Easy to Build Your Own
404 Error Pages - Here's How...
The good news is that's it's
easy to do an end-run around Microsoft
by creating you own custom 404
error pages.
Here's how in two simple steps...
Step
One |
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Using your HTML editor,
create a page with your
company logo and information.
Include relevant links to
locations within your site.
If practical, include a
site search engine, advertising,
and/or an appropriate redirect.
The two examples given
above are good ones to emulate
-- use them as a template
if necessary but (of course)
don't copy them exactly
-- in other words, make
the page your
custom 404 error page.
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Step
Two |
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To make your 404 page
work, you'll need an appropriate
.htaccess file in
your root directory. You
can either create one from
scratch or else add a single
line of text to an already
existing one.
By the way. we're assuming
that your site is hosted
on the more common Unix
or Linux based system --
not NT.
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How to create your .htaccess
file..
- Use a plain text editor like
Notepad and place the following
line of text into the file...
ErrorDocument
404 /404error.htm
Important:
This example assumes you'll
name your custom error page
404error.htm.
Another common name for the
404 page is missing.html
-- a common default configuration
on Apache web servers.
- Save the file as .htaccess
- Upload .htaccess to
your root directory in ASCII
(text) format.
- Upload your custom error page(s)
to your root directory.
- Test it by going to your site
and typing in a non existent
URL like http://www.yourdomain.com/lostpages.html
By the way, if you happen to
be hosted on an NT system you
may have to send your custom 404
page to your web host and ask
them to set it as your default
error handler page. We've
noticed that several NT web hosting
companies actually charge for
this service -- as much as $5
per month.
Frankly, we don't feel that it's
something you should have to pay
for but we mention it so you won't
be shocked if you find there is
a charge.
Ideas and Tips for building
your own 404 pages
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When building your 404
error page, use absolute
(complete) hypertext links
to images and pages. Example
of an absolute (complete)
link is: http://www.yourdomain.com/page.html
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DO NOT USE a relative
(incomplete) link such as:
/page.html ...because,
if the page you're linking
happens to be in a sub-directory,
the link may appear broken
(i.e., 404 not found). This
problem occurs if you use
relative (aka, partial
or incomplete) links.
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Check your log files for
commonly misspelled files
and create redirect pages
to the correctly spelled
pages.
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Sample redirect
code:
<span class="note">
<head>
<meta http-equiv="Refresh"
content="5; URL=correct.htm">
</head>
</span>
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Important:
You may already have a custom error page
but your site visitors are getting the default
Microsoft 404 page anyway. This happens
whenever an error page is under 512 bytes.
404
files (pages) under 512 bytes are ignored
by the IE5+ browser and replaced by Microsoft's
own error page. Therefore, be sure
to create error pages that are larger
than 512 bytes in order to defeat the
browser's attempt to hijack your traffic.
Here's Some More Error Pages
that can be customized...
Here's the list of other common Web
Server Errors that also have a default
browser error page that is generated by
Microsoft IE and can usually be customized
on your server...
- 400 bad syntax
- 401 Unauthorized
- 403 Forbidden
- 404 Not found
To make each of your custom error pages
work, simply add the following lines to
your .htaccess file...
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ErrorDocument
404 /404error.htm
ErrorDocument 403 /forbiddenpage.html
ErrorDocument 401 /unauthpage.html
ErrorDocument 400 /badsyntax.html
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...and be sure to remember to
create and upload each of the corresponding
files that relate to the ErrorDocuments
into the proper directory.
Monitoring your 404 traffic
Remember to check your site log files
or traffic reporting statistics for
failed URLs. It's been our experience
that sites lose as much as 20% of their
traffic to the dreaded 404 file not
found message. Of that, 40% were
caused by misspelled type-in errors.
Stay Focused on your Goal
Remember to keep in mind your purpose
for capturing and redirecting your 404
traffic. It's usually a safe assumption
that your ultimate objective will be
to generate income whenever possible.
Therefore, think about why the
visitor might be on your site in the
first place. Then, make intelligent
choices about where you want to direct
such lost souls within your site and
design your error pages to do just that.
Be sure to include only enough explanation
to get them headed back in the right
direction. Be careful not to waste time
or energy on superfluous distractions
that deflect attention away from your
objective.
Although it may be tempting to "entertain",
unless your site is about entertainment
ask yourself if that will help you make
the sale. In most cases it won't and
the smart solution is often the low-tech
solution -- simply redirecting that
lost visitor to your home page or your
site map or even to your order form.
Conclusion
At a time when companies are paying
premium prices for targeted traffic
you certainly shouldn't chance losing
site visitors that have demonstrated
interest in your product or service
by landing on your site. Take care to
serve them relevant information that
quickly assists them in locating what
they're most likely looking for. Strive
to make sure every link, every URL,
every error page within your site a
meaningful page -- one with the
potential to convert every site
visitor into a sale.
Question: How much money
could a tip like this mean to your company's
bottom line. $100? ...$500? ...more?
...maybe a LOT more! If you answered
yes to any of these choices then
check
out Search Engine News.
|
Pandia Search
Central calls Search Engine News,
"....probably the best newsletter
on
search engine promotion in the
world."
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